Lips Sealed: The Art of Refusing Service of Process
How do process servers prepare to serve someone legal documents?

How Professional Process Servers Prepare for Difficult Service Situations: The Importance of Knowledge, Strategy, and Rapport
When it comes to process serving, not every attempt goes as planned. Many individuals actively try to avoid service—by denying their identity, refusing to open the door, or simply ignoring the process server. These tactics can make it seem like a seemingly simple task is an uphill battle. However, the right process server can turn these challenges into successes.
At WA Pro Se, we recognize that process serving isn't just about delivering documents—it's about ensuring that the legal process moves forward efficiently, no matter how difficult the subject may be. One of the key elements of successful process serving is preparation, something many process serving companies overlook due to their high volume and fast-paced workload. Unlike these firms, WA Pro Se is committed to taking the time to research each subject and handle each case with the attention and care it deserves.
In this blog post, we'll discuss how research, preparation, and rapport-building are vital when serving individuals who attempt to avoid service. We'll also highlight why working with a specialized, low-volume process serving company like WA Pro Se can make all the difference.
The Challenges of Serving People Who Don't Want to Be Served
It’s not uncommon for individuals to avoid service of process. Whether they are trying to escape legal consequences, are unaware of the importance of the documents being served, or simply want to delay the process, the methods of evading service can range from denying their identity to outright ignoring the process server. This can include:
- Refusing to open the door when the process server knocks.
- Pretending to be someone else or denying their identity.
- Pretending to be unavailable by claiming they are not home or not answering the phone.
- Remaining silent and non-responsive, which can create additional challenges for process servers trying to verify their identity.
Despite these efforts, a well-prepared process server will have strategies in place to deal with such challenges, ultimately ensuring that service is carried out properly.
The Problem with High-Volume Process Serving Companies
One of the key differentiators between WA Pro Se and many other process serving companies is our approach to the job. While many firms operate in high-volume, fast-paced environments, these companies often don’t have the time or capacity to conduct thorough research ahead of time. Due to the sheer number of cases they manage, high-volume firms may resort to a "one-size-fits-all" approach, sending out servers without gathering any information at all about the person being served or the circumstances surrounding the case.
This lack of preparation often results in missed service attempts, delays, or unsuccessful deliveries. When a process serving company is juggling hundreds of cases at once, they may simply follow basic instructions, without diving deeper into the subject’s background or daily habits. While this may work for some situations, it doesn't always provide the best chance for success, particularly when service is contested or someone is actively avoiding it.
At WA Pro Se, we don't subscribe to the high-volume model. We believe in giving each case the attention it deserves. Instead of rushing to complete a large number of cases in a short amount of time, we take a personalized approach to every single assignment, ensuring that multiple angles are considered before a service attempt is made.
The Importance of Research and Preparation
When serving legal documents, especially to individuals who may be attempting to avoid service, preparation is key. At WA Pro Se, we believe that comprehensive research before going out into the field significantly increases the chances of a successful service.
For example, we take the time to verify the subject's address, check social media profiles, and review public records. This research allows us to anticipate when and where the person might be most accessible. We may even look into the subject’s daily routines and any previous addresses or phone numbers associated with them.
A well-prepared process server will use this information to:
- Identify the best times and locations to attempt service, whether at home, work, or other frequently visited places.
- Understand the subject’s behavior patterns to better predict their responses or avoidance tactics.
- Tailor the approach to increase the likelihood of successful service, whether that means waiting for the right moment or engaging in specific dialogue that encourages cooperation.
By taking the time to research and prepare, WA Pro Se enhances the efficiency of every service attempt, minimizing delays and increasing the chances of success.
How WA Pro Se Handles Difficult Service Situations
When individuals refuse to answer the door or try to avoid being served in other ways, an experienced process server will have the right skills and tactics to handle these situations effectively.
At WA Pro Se, we understand that serving someone isn’t always as simple as knocking on the door. That's why we equip our servers with the knowledge and experience to manage the challenges that come with difficult service attempts. This includes:
- Building Rapport: Even if the person is initially reluctant to cooperate, a process server who can engage respectfully and explain the situation calmly will often break down barriers. Our servers use empathy and clear communication to defuse tense situations and make the person understand that refusing service won’t stop the legal process from continuing.
- Non-Confrontational Approaches: Instead of resorting to pressure or confrontation, we focus on professionalism. We know that creating a respectful and non-threatening environment can often result in a successful service.
- Persistence and Patience: People will often go to great lengths to avoid service, but a superior process server knows that persistence and smart strategy can make all the difference. Whether it's waiting for the right time, revisiting the location, or adapting the approach, our team knows how to handle the job with determination.
- Alternative Service Methods: In cases where direct service isn't possible, we remember the court's ability to order alternative methods, such as service by mail, posting, or publication, to ensure the legal process moves forward.
Why WA Pro Se Could Be the Right Choice for Your Process Serving Needs
Unlike high-volume firms, WA Pro Se takes a thoughtful, low-volume approach to process serving. We take the time to understand each case and conduct the necessary research before making a service attempt. Whether you're dealing with a subject who is actively avoiding service or simply need reliable and professional service of process, WA Pro Se is committed to delivering results.
By choosing WA Pro Se, you're working with a team that treats every case as if it were their own. Our personalized, meticulous approach ensures that legal documents are served promptly, effectively, and with minimal delay—no matter how challenging the situation may be.
If you're looking for a private process serving company in Washington that goes above and beyond, contact WA Pro Se today.